Client goal
Our client is Shops Corporation. Shops Corporation approached McKinsey for help to improve diversity, equity and inclusion within their company.
Description of situation
Shops Corporation, is a US-based retail company that is committed to ensuring that its own employees—especially those at their corporate headquarters—represent its customers. The majority of Shops Corporation’s customers are women, while only about a quarter of their executive team is women. The CEO has shared the following with your team
- Companies in the top-quartile for gender diversity on executive teams are more likely to outperform on profitability.
- Companies in the top-quartile for ethnic/cultural diversity on executive teams are more likely to have industry-leading profitability.
For these and other reasons, Shops Corporation would like to improve diversity, equity, and inclusion throughout their organization. In particular, they are dedicated to enhancing the representation of women and other minority employees within senior leadership.
McKinsey study
Shops Corporation has recently created full-time, director-level roles to lead a number of inclusive affinity groups and has engaged McKinsey to help Shops Corporation with their diversity and inclusion goals.
Helpful hints
- Write down important information.
- Feel free to ask the interviewer for an explanation of any point that is not clear to you.