Lessons from global leaders
The rebirth of workspace design: An interview with Gensler co-CEO Diane Hoskins
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As offices consider how to reopen after two years of disruption from COVID-19, Hoskins sees an opportunity to create better, more human-centric workspaces.
Battling burnout: A conversation with resiliency expert Dr. Amit Sood
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A leading voice on psychological resilience believes that humans are built to tackle crises.
Growth in a crisis: Lessons from hospitality CEO Omar El Hamamsy
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By redirecting business efforts, the head of Orascom Development found a path to company growth during the COVID-19 pandemic.
What will it take to go from ‘travel shock’ to surge?
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Trivago’s Axel Hefer predicts that the travel recovery will take off in 2022 as more customers become ready to book trips again.
Supporting unpaid caregivers in crisis: A talk with Alexandra Drane
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The CEO of Archangels reveals startling new insights on the health of American unpaid caregivers amid the COVID-19 crisis.
Accelerating pandemic response efforts: An interview with CEPI’s Richard Hatchett
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Amid the COVID-19 crisis, the CEO of the Coalition for Epidemic Preparedness Innovations explains his five-year strategy that includes reducing vaccine timelines.
Pfizer’s mix of science and grit alters the course of its COVID-19 response
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Angela Hwang, Pfizer’s head of biopharmaceuticals, talks about breaking new ground when the pressure is on—and how having a deep company heritage can help.
Moderna’s path to vaccine innovation: A talk with CEO Stéphane Bancel
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Moderna’s delivery of a COVID-19 vaccine comes on the heels of revolutionary science that may accelerate innovation across the industry well into the future.
Helping unemployed women find work in uncertain times
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How the CEO of UK charity Smart Works is able to meet its clients’ changing needs during an unprecedented job market.
Africa’s plan for a continent-wide pandemic recovery
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Dr. John Nkengasong, director of Africa Centres for Disease Control and Prevention (Africa CDC), explains what’s needed to tackle COVID-19 across the continent.
Finding solidarity in an effort to vaccinate the world
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Dr. Seth Berkley, CEO of Gavi, the Vaccine Alliance, strengthens ties with partners to help increase global immunity in the context of COVID-19.
How Pakistan tackled its largest-ever social-protection crisis
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Dr. Sania Nishtar, the prime minister’s special assistant on poverty alleviation and social protection, led an emergency effort to make relief payments available to millions of vulnerable households.
Fit for the postpandemic future: Unilever’s Leena Nair on reinventing how we work
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As chief human resources officer, responsible for 150,000 Unilever employees, Leena Nair prepares for the future of work by focusing on both the care of people and the competitiveness of the business.
Keeping McDonald’s ‘relevant’: An interview with CEO Chris Kempczinski
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Soon after Chris Kempczinski became CEO, the COVID-19 pandemic hit, and the restaurant chain suffered the worst quarter in its history. But under his leadership, recovery—and growth—are once again on the horizon.
Indonesia’s Traveloka finds strength in local markets amid the pandemic
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Traveloka president Henry Hendrawan discusses how the online travel unicorn has rebounded by helping travelers in Southeast Asia find—and finance—fun close to home.
Growth and prosperity: A conversation with economist Dambisa Moyo
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From stronger public- and private-sector collaborations to broader corporate-board intentions, the time for stakeholder capitalism may be upon us.
The shift to virtual and home care: An interview with Annie Lamont
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Holistic healthcare, virtual care, and the integration of mental-health care and primary care are among the trends the COVID-19 crisis moved ahead of schedule. Annie Lamont is keeping tabs on them all.
‘Prepare for the marathon and be ready for the course to change’: An interview with the Boston Logan Airport CEO
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Massachusetts Port Authority CEO Lisa Wieland discusses why the contactless passenger journey is here to stay and how she’s building agility and flexibility for her organization.
The future of payments is frictionless—now more than ever
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Amrita Ahuja, the CFO of Square, explains how the company’s payment platform and services have helped small enterprises stay afloat during the COVID-19 crisis.
Tackling the impact of COVID-19: A talk with the UN’s Sir Mark Lowcock
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Perspectives from the United Nations on the ongoing challenges of the pandemic.
An interview with Vyaire Medical CEO Gaurav Agarwal
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“What I love about medical devices is this enormous capability to deliver a better way of healthcare to so many people across the world.”
Building a healthcare ecosystem in India: A conversation with Shobana Kamineni
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The COVID-19 pandemic led to public-private partnerships that reflect the evolving nature of healthcare.
‘Making a big company feel small’: An interview with HCA Healthcare CEO Sam Hazen
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Protecting lives and livelihoods and ensuring stability remain the two main objectives for a large healthcare provider.
Reskilling for a changing economy: A discussion with Glenn Youngkin
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Youngkin, chair of the Virginia Ready Initiative, talks about easing unemployment and strengthening Virginia’s economy by connecting people with training, financial support, and job opportunities.
GSK’s Brian McNamara on the business impact of COVID-19
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The CEO of GlaxoSmithKline Consumer Healthcare discusses the global challenges and possibilities of the next normal and the shifts now underway in consumer behavior.
Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO
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Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future of work and challenges to the physical and mental health of employees.
Safeguarding the lifeblood of American healthcare: An interview with the CEO of AmerisourceBergen
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Steve Collis reflects on the resilience of medical supply chains, remote leadership during a crisis, and the importance of purpose as a unifying force.
How Zoetis’s new CEO reset priorities and empowered employees during the pandemic
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Kristin Peck explains how letting local managers make their own decisions has helped the animal-health company to weather the COVID-19 crisis successfully.
An interview with Austan Goolsbee
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“The countries that prioritized health not only had better health outcomes, they had better economic outcomes too.”
Virtual, equitable, and precise: The dean of Stanford’s medical school talks about what healthcare could be
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Lloyd Minor discusses how genomics, data science, and technology—and a better understanding of behavioral and social factors—can help doctors predict and prevent disease, not just treat it.
Safety and service in the packaging industry: An interview with the CEO of Sealed Air
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Ted Doheny discusses how the COVID-19 pandemic is changing customers’ needs—and how his company is adapting its packaging solutions to address those needs.
Envisioning healthcare after COVID-19: An interview with Ara Darzi
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The surgeon and former health minister discusses ways for healthcare systems, in the United Kingdom and elsewhere, to go from providing a “sickness service” to delivering a “health and well-being service.”
Helping patients where they are: An interview with the president of CVS Caremark
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Alan Lotvin, who leads one of America’s largest pharmacy-benefits companies, discusses the impact of COVID-19 on the US healthcare system and how to improve services and patient outcomes.
Avoiding a ‘social recession’: A conversation with Vivek Murthy
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The former US surgeon general discusses the effects of the crisis on both individuals and the public-health system, issues a call to action, and warns against slipping backward.
Ezekiel Emanuel on the steps to reopen states safely
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Renowned doctor and author Ezekiel Emanuel discusses the government actions and social norms that will allow the country to reopen safely in the wake of COVID-19.
Mounting a data-driven crisis response: An interview with the CEO of Aledade
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Farzad Mostashari discusses how innovative analytics systems and federal–local collaboration are helping government and healthcare leaders fight COVID-19.
Treating COVID-19: A pharmaceutical executive’s view
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Cedric Francois, the CEO of pharmaceutical company Apellis, discusses possible approaches to treating COVID-19 patients.
Adapting healthcare to COVID-19: An interview with the CEO of Boston Medical Center
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Kate Walsh shares how Boston Medical Center, New England’s largest safety-net hospital, has had to adapt to the pandemic—and why there’s no going back.
Thermo Fisher Scientific CEO Marc Casper on provisioning the front lines in the pandemic
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Governments, healthcare providers, and pharmaceutical companies are battling COVID-19 on different fronts. Thermo Fisher Scientific is at the nexus of all of these endeavors.
General James Mattis on leading in a crisis and thriving in the next normal
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The former US defense secretary shares lessons on how to emerge from the pandemic and prepare for what comes next, in a conversation with McKinsey global managing partner Kevin Sneader.
Food security and the coronavirus crisis: A view from Feeding America’s COO
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Katie Fitzgerald discusses the efforts of Feeding America, a national hunger-relief organization, to obtain and distribute food amid the challenges of the coronavirus pandemic.
The CEO of Blue Shield of California on scaling up coronavirus testing
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Paul Markovich, who coleads California’s COVID-19 Testing Task Force, describes the goals, challenges, and early achievements of a statewide effort to increase the volume of coronavirus testing.
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