Driving holistic impact

As businesses recover from COVID-19-related disruption and reimagine themselves for the next normal, they need to ask—and answer—five questions.

An assessment of shareholder returns in the world’s four largest capital markets reveals how the global stock market fared in the face of the COVID-19 pandemic.

Organizations that rapidly reinvented themselves in response to the pandemic can provide lessons on resilience.

Here’s how leading companies can build a business that’s ready for tomorrow.

The world is changing in fundamental ways, leading to dramatic shifts in the landscape of risks faced by businesses.

Companies need an understanding of their exposure, vulnerabilities, and potential losses to inform resilience strategies.

The next ten years will bring fundamental changes to our working world, and to adapt, employees in almost every role and industry will need to acquire new skills. The COVID-19 crisis has only accelerated these shifts. In this edition of The Next Normal, we explore how capability building will—and should—change in the years ahead.

A new survey shows that skill building is becoming common practice, social and emotional skills are in demand, and there’s a recipe for successful skill transformations.

Learning can be honed through practice. Here’s an effective strategy to continually learn, grow, and achieve development goals.

Too often, training programs fail. Here’s how businesses can create a learning culture and invest in the capabilities that will help individuals and organizations thrive.

To thrive in a fast-changing world, leaders must treat capability building as a strategic weapon, says McKinsey’s managing partner for North America.

With skill shortages looming, companies need multiple tactics to close the capability gap. Here are three keys to action.

Safeguarding lives and livelihoods in the next phase could usher in an age of health and prosperity.

Employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need, or...

To better organize for a postpandemic future, leaders should embrace nine imperatives that collectively explain “who...

Almost 41 percent of Americans struggle with mental-health issues stemming from the COVID-19 pandemic, but many companies remain...

The business case for diversity, equity, and inclusion (DE&I) is stronger than ever. Taking a closer look at diversity...

Research shows that companies can improve short- and long-term performance by focusing on a small number of carefully selected...

New data reveals that outperformers are ahead of the pack where it matters in insights, agility, talent, and tech.

Designing great customer experiences is getting easier with the rise of predictive analytics.

Fast-surfing consumers are trying out new brands, stores, products, and websites. Can loyalty programs keep pace?

For happier customers and lower costs, companies need a better way to steer their digital-service transformations.

Meeting new consumer needs and expectations is critical to post-COVID-19 business success. Here’s a proven formula for...

The inaugural McKinsey American Opportunity Survey spotlights Americans’ views on economic opportunity, the obstacles they...

US leaders across sectors have an opportunity to improve economic performance—and bolster individual and community well-being—through...

What makes the difference between a sustainability program that produces business value and one that doesn’t? A new survey...

Just as with other business priorities, stakeholder capitalism is a matter of execution. Here are five steps to get it right.

Advancing racial equity in the workplace is a system-level challenge—ranging from the structural inequities of geography to underrepresentation...

The Global Energy Perspective describes our view on how the energy transition can unfold, through four scenarios.