“If you approach [a difficult] conversation with a mindset that you’re bringing them a new perspective, you’re giving them a new view on the world ... it really can be something that is a gift to another person, and it is going to help them become a more effective manager or leader,” says Liz Hilton Segel, McKinsey’s global leader of industry practices. Feedback is crucial to employee development and growth, but delivering—and receiving—it isn’t always easy. As performance review season approaches, check out these insights on enhancing team dynamics, navigating difficult conversations, and unleashing employees’ full potential.
Network effects: How to rebuild social capital and improve corporate performance
My Rookie Moment: The Tough Stuff
Apprenticeship gets a makeover
Author Talks: Unleash your team’s full potential
Why mentoring matters: A conversation with Carlos Lejnieks
Author Talks: Fred Dust on making conversations count
A happy warrior: Mellody Hobson on mentorship, diversity, and feedback
Book Recommendation
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Sheila Heen and Douglas Stone
“Getting people aligned requires regularly sharpening our feedback approaches. This book captures everything we want to know about the triggers and opportunities of feedback.” —Tsedal Neeley, senior associate dean, Harvard Business School, in McKinsey’s 2022 summer reading guide.
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Unlocking the true value of effective feedback conversations