Flexible workplaces have the potential to improve employee performance and make real estate spending more efficient. Many companies could be leaving such opportunities on the table, though, find partner Julia McClatchy and coauthors. For example, according to a survey of real estate and employee experience leaders, nearly all respondents agree that their organizations have created systems to gather employee feedback on the workplace experience. But only 16 out of 51 respondents say that their organizations have a playbook documenting how work is done.
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A series of segmented bar charts are split respondents’ agreement or disagreement with 12 statements regarding their organizations’ hybrid work strategies. The statement that most respondents agreed with was that employee sentiment and well-being were actively incorporated into workplace-experience decisions, with a net agreement of 80%. The fewest respondents agreed with the statement that the organization had a unified, easily accessible, and up-to-date playbook documenting how it works, scoring a net of minus –8%, or 8% who disagreed with that statement.
Footnote: Question: How much do you agree with the following statements, considering your organization at the enterprise level?
Source: McKinsey Workplace Experience Readiness Benchmark Survey, Q4 2022 (n = 51 firms, representing ~3 million employees).
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To read the article, see “Is your workplace ready for flexible work? A survey offers clues,” June 1, 2023.