The AI-enabled utility: Rewiring to win in the energy transition
AI and other digital technologies can help make processes faster and more efficient, incorporate more data into decision making, and lead to higher-quality outcomes internally and externally.
Articles in this issue
Case Study
Xcel Energy: Driving towards net zero with the power of digital
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In this case study, we look at how Xcel Energy, one of North America’s largest energy providers, is using data and AI to achieve net zero targets.
Article
Three ways energy providers can boost resilience and digital CX
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Electric power and natural gas organizations are at an inflection point, facing a convergence of challenging global trends in market and customer dynamics. Here’s how they can boost resilience.
Article
Winner takes all? Digital in the utility industry
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With the utility industry so fragmented across North America, can digital platforms enable it to consolidate at scale, resulting in lower prices, better service, and more satisfied customers?
Article
Smart scheduling for utilities: A fast solution for today’s priorities
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AI-driven schedule optimizers are alleviating long-standing headaches for utility companies by reducing employee downtime, improving productivity, and minimizing schedule-related service disruptions.
Article
Digital transformations in energy retail: A shift toward advanced platforms
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More energy retailers are transforming their digital platforms to cut costs and to stay competitive. We explore approaches to platform transformation and key questions to consider before embarking on a transformation journey.
Article
A new approach to advanced analytics in utility asset management
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Studying how one North American transmission and distribution utility’s implementation of advanced analytics in asset management can help other organizations embark on similar journeys.
Article
How utilities can use advanced analytics to elevate customer experience
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Industry players can both lower costs and improve performance by capturing the full value of today’s technologies.
Article
Digital transformation in energy: Achieving escape velocity
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The need for digital value is greater and the barriers to change are lower—yet inertia persists. Three practical lessons can help energy companies break through.