Retail & Small Business Banking

What we do

Retail & Small Business Banks
Mid-cap banks
Credit Unions
Fintechs

Examples of our work

Large-scale digital transformation for a US consumer bank
Holistic transformation for a Latin American bank
Building a digital bank while increasing community engagement
Transforming a European bank’s customer service model

Featured capabilities

Finalta
Finalta
FinLab
FinLab
Global Banking Pools
Global Banking Pools
Panorama FinTech
Panorama FinTech

Featured Experts

Max Flötotto
Senior PartnerMunich
Serves leading financial institutions on strategy, M&A, and business building, and helps fintech companies scale
Amit Garg
Senior PartnerNew York
Coleads the Financial Services and the Private Equity & Principal Investors Practices and leads consumer-finance work, helping...
Vijay Gosula
Senior PartnerSalvador
With expertise in Brazilian markets, including infrastructure, banking, and retail, he advises clients on improving operational...
Sheinal Jayantilal
PartnerDubai
Works with leading banks on topics including strategy, cost cutting, organisation redesign and marketing. Brings deep expertise...
Marukel Nunez Maxwell
Senior PartnerNew York
Helps a diverse set of global institutions on a range of topics including strategy, revenue growth, and performance improvement...
Ángela Samper
Partner & Office ManagerBogotá
Works with major financial services firms, helping them transform their commercial and operational performance and develop advanced...

Featured Insights

Shiny cube in concrete cover that is breaking away in clean blocks
Report
Reshaping retail banks: Enhancing banking for the next digital age
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3D image of gold coins falling into small businesses
Article
A digital approach to SME banking
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Abstract image of a hot air balloon in the form of a constellation
Report
Europe’s fintech opportunity
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Low-poly blue butterfly
Report
Fintech in Africa: The end of the beginning
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Person putting coin into digital piggy bank
Article
Best of both worlds: Balancing digital and physical channels in retail banking
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