Digital & Analytics
Article
Unlocking value from technology in banking: An investor lens
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Investors, boards, and management teams are looking for banks to demonstrate differential value from technology. Our research...
Blog Post
For banks to demonstrate value from tech and AI, they will need to reach beyond the CIO’s office
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Capturing value from technology and AI requires taking actions beyond those domains, especially around organizational considerations....
Article
Scaling gen AI in banking: Choosing the best operating model
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Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...
Report
The cyber clock is ticking: Derisking emerging technologies in financial services
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As financial institutions actively adopt emerging technologies, they should act now to future-proof themselves against growing...
Article
How generative AI can help banks manage risk and compliance
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In the next five years, generative AI could fundamentally change financial institutions’ risk management by automating,...
Article
Five considerations for software private equity in 2024
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A new wave of software investing is on the horizon as private equity looks to create value through software portfolio companies....
Podcast
Palo Alto Networks CFO on AI, cybersecurity, and the finance leader’s mandate
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Dipak Golechha explains why he sees the current business environment as a ‘return to sense and sensibility’ for finance...
Podcast
Thinking like a digital company: An interview with Kevin Strain
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Sun Life president and CEO Kevin Strain is joining forces with insurtechs and breaking down barriers between IT and business...
Article
What is fintech?
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Fintechs are companies that rely primarily on technology and cloud services—and less so on physical locations—to...
Case Study
Banking on innovation: How ING uses generative AI to put people first
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The global bank worked closely with QuantumBlack, AI by McKinsey, to build, test, and launch a bespoke customer-facing chatbot...
Article
Capturing the full value of generative AI in banking
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Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.