Growth
Article
Capturing the full value of generative AI in banking
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Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.
Report
German banking returns to the playing field
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The challenges facing Germany’s banking sector are steep, but a new game plan presents the opportunity for a sustainable...
Article
US midcap banking: The shakeout ahead?
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Midsize US banks have held their own in recent years, but competitive pressures may bring a new wave of consolidation. Those...
Article
Lessons from leaders in Latin America’s retail banking market
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A look at how leading banks outperform in the world’s fastest-growing banking market.
Article
Talent in wholesale banking: Building a sustainable competitive advantage
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People with the right skills and talents are the greatest differentiator for banks. They are also the scarcest resource.
Article
From diligence to delivery: Capturing value from retirement record-keeping M&A
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Consolidation in the US retirement arena continues apace. To maximize deal value, firms must follow some industry-specific best...
Article
Rewriting the rules in retail banking
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Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills.
Article
Digital banking in Indonesia: Building loyalty and generating growth
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Indonesian consumers are embracing digital banking. To attract them, banks need to take an active approach.
Article
Customer mindshare: The new battleground in US retail banking
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As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention...
Article
The balancing act: Omnichannel excellence in retail banking
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To capture the full value of digital distribution, banks need to make sure the human touch is still part of the equation.
Article
Synergy and disruption: Ten trends shaping fintech
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As the fintech landscape continues to evolve, a look at the newest developments from across the globe.