Technology and software companies spend millions acquiring new customers, yet customer retention is what separates top performers from their competitors.
Technology companies worth more than $1 billion—and many worth $10 billion—have fewer reasons to go public than they did in the past. Here’s what that means for them and their investors.
Turbocharged initial growth is essential to surviving in the software industry. But what comes next? Here are four lessons so leaders can write their organizations’ second act.