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Kitti Lakner

Associate PartnerNew York

Leads the development of Lilli, a generative AI tool that aggregates McKinsey’s 40-plus knowledge sources and capabilities into a single platform

Kitti is an associate partner and director of product and design in McKinsey’s New York office. She creates innovative and impactful solutions that enhance employee productivity and decision-making processes. With over 20 years of experience leading cross-functional teams and delivering integrated UX solutions, Kitti has successfully launched several products and services that generate value for both McKinsey and its clients.

Kitti is the founder and leads the development of Lilli, a generative AI platform that leverages McKinsey’s vast knowledge across both structured and unstructured data. Kitti oversees all aspects of product development, from initial concept to market launch, ensuring Lilli meets high standards across ethics, performance, and user experience. She collaborates with technology teams, business leaders, and clients to understand their needs and expectations, and to align Lilli’s vision and strategy to help improve the way McKinsey operates and serves clients.

Published work

We spent nearly a year building a generative AI tool. These are the 5 (hard) lessons we learned,” Fast Company, June 2024

Past Experience

Citrix
Lead user experience designer

Education

The Art Institutes
AS, multimedia design and development