Operations

Growth by design

Typical results

Our Approach

Portfolio
Design
Quality
Supply chain
Sustainability

Featured capabilities

Resource cleansheet
Competitive landscape insights
Packaging benchmark database
Design execution

Impact stories

Delivering a pioneering coffee product platform in record time
Delivering a pioneering coffee product platform in record time
Developing an end-to-end packaging and shipping solution for fast-food company
Developing an end-to-end packaging and shipping solution for fast-food company
Optimizing box dimensions for better stocking and more sustainable fillers
Optimizing box dimensions for better stocking and more sustainable fillers

Our people

Dave Fedewa
PartnerAtlanta
Serves clients in consumer and retail and leads consumer durables and our growth by design work
Jan Henrich
Senior PartnerTokyo
Co-leads McKinsey’s Asia–Pacific Operations Practice and serves the consumer and industrial industries globally across many functional areas such as strategy, organization, operations, digital, growth, marketing, and sales
Kristi Klitsch Weaver
Senior PartnerChicago
Advising a wide variety of consumer-facing, global organizations at pivotal strategic points on topics including strategy, growth, disruption, M&A, transformation, and organization for long-term growth and performance
Jennifer Spaulding Schmidt
Senior PartnerMinneapolis
Product Development & Procurement global leader, increasing the competitiveness and profitability of retailers and consumer companies by leading large transformation programs and strategic growth strategies.
Daniel Swan
Senior PartnerConnecticut – Darien
Co-leads McKinsey’s Operations Practice globally, and helps manufacturing and service companies transform their operations performance and capabilities
Warren Teichner
Senior PartnerNew York
Leads our Consumer Packaged Goods Practice in North America and brings deep expertise in serving food, beauty, consumer-health and wellness, and retail clients

Featured insights

Open refrigerator in a supermarket showcase brandless packagings and bottles of juice, coffee, energy drinks, water, smoothies, salad, puree, and diverse food items.
Podcast
How product design can yield ‘triple wins’: Growth, margin, and sustainability
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Rows of cans
Podcast
Skinny design: Smaller is better
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Podcast
Why business must heed customer reviews
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Five-star growth: Using online ratings to design better products
Article
Five-star growth: Using online ratings to design better products
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