Insights on Operations

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Article
Supply chains: Still vulnerable
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A wooden object going through a luminous yellow gateway and changing into a feather upon emerging.
Article
Today’s industrial revolution calls for an organization to match
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Operational Resilience

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Article
From promising to productive: Real results from gen AI in services
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Island of retail items on path to sustainable resources - illustration
Report
Retailers’ climate road map: Charting paths to decarbonized value chains
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UK, York, Male and female operators in offshore wind farm control room - stock photo
Blog Post
From field to remote operations: Embracing change to enable growth
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Article
Where is customer care in 2024?
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Learn more about the leadership agenda for Operations

Latest Insights

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Article
Gen AI in corporate functions: Looking beyond efficiency gains
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Rolls of metal pipe fittings during machining
McKinsey Direct
Spend digital twin: A tool for volatility
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Gold Digital Flower Disintegrates To 3D Pixels
Blog Post
Empowering GBS leaders to turn innovation intentions into successful implementations
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Image of a woman looking through her hands like a telescope with a textured wall behind her.
Article
Is your frontline workforce strategy right for where you are?
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Special collections

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Collection
Next-generation operational excellence
Glass and metal waves propagating in a loop.
Collection
Generative AI in Operations
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Collection
The future of corporate and business functions
The next generation of services
Collection
The next generation of services

Featured Videos

The new era of operations
How digital factories lead in the Fourth Industrial Revolution

Digital Manufacturing

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Article
Automation and the talent challenge in American manufacturing
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The water is rippling in a circular pattern, emanating from a central point. The hues of blue and purple dominate the image, with slight digital distortions added to the expanding ripples.
Article
From AI to Impact: Capabilities powering Lighthouses’ 4IR adoption
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Futuristic diagnosis and treatment medtech
McKinsey Direct
Accelerating innovation: The potential of digital twins in medtech R&D
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Article
How manufacturing’s Lighthouses are capturing the full value of AI
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MORE INSIGHTS

Special collections

From Source to Sold book cover
Book
From Source to Sold
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Fourth
Fourth Industrial Revolution Technologies are shaping the future of production

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