Operations insights for leaders

Connecting the boardroom to the frontline, transforming operations, and building resilience

Colorful geometric shapes connecting and turning
Survey
Breaking operational barriers to peak productivity
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A wooden object going through a luminous yellow gateway and changing into a feather upon emerging.
Article
Today’s industrial revolution calls for an organization to match
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The role of the COO

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Blog Post
The COO agenda: Personal operating model
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Abstract data cubes and spheres connection. The concept of big data, artificial intelligence and cloud technology. - stock photo
Blog Post
The COO agenda: Organization and talent
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Abstract data cubes and spheres connection - stock photo
Blog Post
What is the COO agenda?
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Digital generated image of multicoloured cubes and spheres connecting between each other. The concept of innovation, blockchain, artificial intelligence and cloud technology. - stock photo
Blog Post
The COO agenda: Vision, plan, and execution
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Digital generated image of multicoloured cubes and spheres connecting between each other. The concept of innovation, science, artificial intelligence and cloud technology. - stock photo
Blog Post
The COO agenda: Stakeholder engagement
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Featured insights

How can I build resilient Operations?

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Article
Supply chains: Still vulnerable
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Article
Tech and regionalization bolster supply chains, but complacency looms
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Car Factory: Team of Automotive Engineers Working, Using Computers to Design Advanced 3D Models for High-Tech Engines. Automated Robot Arm Industrial Assembly Line Manufacturing Electric Vehicles - stock photo
Article
Indirect manufacturing costs: An overlooked source for clear savings
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How can I navigate price volatility?

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McKinsey Direct
Spend digital twin: A tool for volatility
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Article
Overcoming challenges in aerospace procurement
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Article
Where procurement is going next
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Article
Outsprinting the energy crisis
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Article
Full-potential procurement: Lessons amid inflation and volatility
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How can digital and analytics solutions help me accelerate and scale growth?

Image of a woman using voice assistant on smartphone in the rain.
Article
Building AI-enabled services
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Article
From AI to Impact: Capabilities powering Lighthouses’ 4IR adoption
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Production Control Engineers is having discussion on production daily report for resource planning related to production on tablet in factory shop floor. - stock photo
Blog Post
Gen AI’s productivity promise: Huge potential but most have not yet reached scaled impact
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Article
How manufacturing’s Lighthouses are capturing the full value of AI
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Artificial Intelligence digital concept abstract brains inside light bulb - stock photo
Blog Post
Making the leap with generative AI in procurement
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Businessman stranded at top of complex maze - stock photo
Blog Post
2024 tech takeaways for leaders
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A spiral of light waves flows out from a zoom effect center in an image about future technology, expansion, and innovation
Article
The next chapter: Lighthouses shape the Fourth Industrial Revolution
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Article
Deep learning in product design
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color smoke
Article
Value, speed, and scale: A new era for operations in Asia
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Electrical engineer woman working in an industrial boiler control room
Article
Prepare now for the future of industrial services
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Article
How CEOs can win the new service game
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Paper filing system
Article
Fueling digital operations with analog data
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Decarbonizing Operations

Digital generated image of warehouse of shipping containers. Concept of business logistics and freight transportation.
Article
Decarbonizing logistics: Charting the path ahead
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McKinsey Direct
A new holistic view on circular value chains
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A bank of electric car chargers
Article
Power spike: How battery makers can respond to surging demand from EVs
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Female business professional analyzing packaging while sitting at table
Article
2022 and beyond for the packaging industry’s CEOs: The priorities for resilience
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Worker walking in the factory
Article
It’s not easy buying green: How to win at sustainable sourcing
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Am I ready for the surge in capital expenditure?

Steel structure of chemical plant under construction Construction site
Article
Delivering on construction productivity is no longer optional
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Portrait of Asian female engineer working with computer, wind turbine solar panel model for development of sustainable energy project. - stock photo
Blog Post
How capital project owners can get just-in-time talent for their teams
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Morning meeting at the factory
Article
Training your own capital-project talent
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Tower crane with currency symbols
Article
Capital investment is about to surge: Are your operations ready?
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How can I upskill my workforce and win with talent?

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Article
Is your frontline workforce strategy right for where you are?
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Balance, Teamwork, Minimal Concept, Abstract Geometric Shapes - stock photo
Blog Post
Organizational evolution and getting empowerment right
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Blog Post
Unlocking frontline workforce stability and productivity in operations
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Report - MGI Research
Performance through people: Transforming human capital into competitive advantage
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A brown egg balanced on two forks
Article - McKinsey Quarterly
Gone for now, or gone for good? How to play the new talent game and win back workers
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Two truck drivers standing next to truck trailers
Article
Navigating the labor mismatch in US logistics and supply chains
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Image of office workers at their desks
Article
Managing change: What lies behind G&A spend transformation
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The Human Factor in Operations
Collection

The Human Factor in Operations

Insights on challenges across industries

Have you heard? McKinsey Talks Operations cuts through the noise and uncovers how to create a new operational reality.