Never Split the Difference: Negotiating As if Your Life Depended On It
by Chris Voss with Tahl Raz
Voss is a former FBI kidnapping negotiator who now uses his skills to teach businesses and leaders how to get the best deal possible. Negotiating a deal is so often a mental game. I want to know his tips not just to be better at asking for what I want, but to spot somebody trying to trick me into getting what they want from a mile away.
When: The Scientific Secrets of Perfect Timing
by Daniel H. Pink
I don’t usually like coaching or self-help books. But a lesson from a short summary I read about this book caught my attention. It said if you want to be an effective leader, you should answer emails promptly. Apparently, email-response time is the number-one indicator of employee satisfaction with their bosses, which rings so true. Nothing can make you feel as neglected and ignored as a nonresponse, and bosses who don’t respond are usually either overwhelmed or just jerks.
