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Article
Closing the gap: Leadership perspectives on promoting women in financial services
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Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point...
Article - McKinsey Quarterly
Automating the insurance industry
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A more digital world will place a premium on some skills while reducing the need for others.
Interview
Citigroup on engaging the digital customer
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For Citigroup CEO Michael L. Corbat, growth will come from within: focusing on customers’ financial needs to help inform...
Article
Unearthing performance gains to boost bank value
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Many performance improvements can raise bank valuations. The most powerful may not be the ones you’d expect.
Report
Building a Culture of Continuous Improvement in Insurance
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For insurers, the next improvement opportunity is to build a management structure that will enable them to keep improving. Creating...
Interview
The bank of the future
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Digitization is challenging the very way banks operate. Yet it also represents a significant opportunity, as McKinsey’s Somesh...
Article
The digital battle that banks must win
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The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend...