Insights on Financial Services

Increased digital adoption and evolving channel preferences indicate a need for payment providers to seek ways to engage consumers earlier in the shopping journey.

Investors, boards, and management teams are looking for banks to demonstrate differential value from technology. Our research provides a framework to link technology investments to value creation.

Private investment in insurance is rising as deal volumes and value for the global private equity industry contract. For the bet to pay off, we suggest three ways of generating operational value.

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy and margin protection while embracing digital technologies and gen AI.

A new private credit ecosystem is emerging across asset managers, banks, and insurers. Here’s what it means for the industry.

Even with markets in ascent, asset managers’ revenues have flatlined. But the evolution of balance sheets among banks, insurers, and high-net-worth individuals could unlock the next wave of growth.

Banks, insurers, multi-family offices, and WealthTechs can serve the many family offices in Hong Kong and Singapore by using a framework focused on solutions, service, scalability, and security.

Insurers can help address the continent’s retirement savings shortfalls by offering innovative financial products and educating consumers about how they work.

Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...

Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.

Wholesale banks have vast expertise in traditional AI. It’s a sound investment that is paying off again as generative AI...