Retail & Small Business Banking

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy...

Europe’s embedded-finance market is growing at double-digit rates. It is becoming increasingly important for banks, merchants,...

Credit union members are aging, and young people tend to see these institutions less favorably than their elders do. Here are...

No risk, no reward. Banks can design an embedded-finance offering based on their size, distribution footprint, customer base,...

Inefficiencies and costly errors continue to plague syndicated-loan operations. Banks that invest in a modern operating model...

US mortgage lenders rethinking their value proposition for a constrained market should weigh five key actions to sustain growth...

McKinsey’s 2023 SME survey of US businesses with annual revenues of less than $50 million offers clues on how banks can...

Here’s a playbook for banks looking to compete—and collaborate—with mortgage brokers in a changing market.

Leading banks integrate channels and use their mobile app to orchestrate across digital and human interaction to provide a truly...

The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet...

The relatively stable auto financing market appears poised for change as strong demand draws the attention of a broad range of...