Rapid and accelerating developments in technology, customer preferences, and employee expectations are transforming all aspects of our lives. To survive and thrive, companies must, in turn, transform how they operate. Becoming an agile organization allows a company to increase speed of execution, better respond and adapt to customer needs, increase productivity, and engage and empower employees. Ultimately, an agile organization can deliver higher returns to shareholders.
Historically, big beat small. Scale was a sufficient advantage. Now, fast and adaptive beats slow and steadfast. New technologies, evolving customer preferences and changing employee expectations are fundamentally challenging established ways of working in more and more sectors. It’s time to move beyond a rigid hierarchy, siloed business units, crippling bureaucracy and an increasingly unwieldy matrix. Agile organizations combine the efficiencies of scale with the speed, flexibility and resilience to compete and win in today’s world.
Companies are asking:
- Why does our organization struggle to move quickly and what can we do about it?
- How do we empower our people to take more accountability for performance and truly embed customer centricity?
- How do we organize for both sides of the productivity equation—cost and innovation-driven growth?