At McKinsey, you’ll find endless opportunities to create and evolve a career path based on your own interests, capabilities, and goals.
User Research Lead
Atlanta, Georgia, United States
Delhi University, Delhi, India
Bachelor of Science in Psychology
University of Pennsylvania, Philadelphia, Pennsylvania, United States
Master of Behavioral and Decision Sciences
Senior Consultant - Behavioral Research
Quadrangle Consulting Services, Gurgaon, India
At a boutique consulting firm in India, I applied principles of psychology to solve challenges in employee and customer experiences, engaging with clients across IT, healthcare, FMCG, and automotive industries to address challenges such as how to build a recognition program that encourages employees to be more productive and how to encourage customers to repay their loans on time, without deploying coercive measures.
User Research Lead,
McKinsey & Company, Atlanta, Georgia, United States
I work with multiple cybersecurity product and service teams across a secure foundation to repurpose their processes and optimize their customer interactions for timely delivery, cost-effectiveness, and reduced risk.
