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Amalia Toro

Partner & Office ManagerPanama City

Leads the McKinsey Transformation Practice and helps clients launch transformation programs at scale to capture strategic opportunities

Amalia is Partner and Office Manager at our Panama office, and the leader of the McKinsey Transformation Practice in Latin America. She has supported clients in several industries, with a deep knowledge of the financial sector.

Examples of her recent work include the following:

  • Helping a leading bank in the region transform its credit function through the use of new technologies such as AI and advanced analytics, managing to increase the potential customer base fourfold.
  • Transforming customer service at a consumer-packaged-goods company and building a digital ecosystem that integrates all stakeholders: customers, vendors, and distributors.
  • Transforming a regional bank end-to-end by optimizing costs and commercial management to offer a digital value proposition that allowed it to become a regional leader.
  • Building a minimum viable product for a conglomerate in less than ten weeks.

She has been part of McKinsey for more than seven years.

PAST EXPERIENCE

Grupo Éxito
Marketing

United Nations Human Settlements Programme
World Urban Forum

EDUCATION

New York University
MS

Tufts University
BA